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Post by Admin on Sept 22, 2022 5:51:06 GMT -6
<rss xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"> <channel> <title>Sovrn Status - Incident history</title> <link>https://status.sovrn.com</link> <description>Sovrn</description> <pubDate>Thu, 22 Sep 2022 19:04:55 +0000</pubDate> <item> <title>Sovrn.co link activation</title> <description> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>19:04:55</var> GMT+0</small><br><strong>Identified</strong> - We are currently working to resolve an issue with a delay in the activation of newly created sovrn.co links. You may experience the links redirecting to a 404 page for a short time after creation. We are working to resolve this as soon as possible. .</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>20:02:16</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a fix and currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>14:32:43</var> GMT+0</small><br><strong>Resolved</strong> - This issue is now resolved. All sovrn.co links created during this time should now be functioning. .</p> </description> <pubDate>Thu, 22 Sep 2022 19:04:55 +0000</pubDate> <link>https://status.sovrn.com/incident/cl8dfbigd66400i8ogosx827ba</link> <guid>https://status.sovrn.com/incident/cl8dfbigd66400i8ogosx827ba</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>03:00:16</var> GMT+0</small><br><strong>Investigating</strong> - We're experiencing a delay in data reporting, starting from September 16 at hour 16 UTC, and are actively working to resolve the problem..</p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>19:27:30</var> GMT+0</small><br><strong>Resolved</strong> - Our data processing is now current. Daily scheduled emails for Advertising data have been sent out..</p> </description> <pubDate>Sat, 17 Sep 2022 03:00:16 +0000</pubDate> <link>https://status.sovrn.com/incident/cl85bnpe966893ieofgc8qzlzp</link> <guid>https://status.sovrn.com/incident/cl85bnpe966893ieofgc8qzlzp</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>22:15:40</var> GMT+0</small><br><strong>Resolved</strong> - Data and reports are all caught up..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>19:13:16</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some data processing delays for August 4th and 5th. Our teams are actively working on the issue..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>22:26:42</var> GMT+0</small><br><strong>Identified</strong> - Data continues to repopulate. 8/4 is done, and 8/5 is well over 50% done (timezone is UTC). Data jobs will continue to run through the evening, ad we are now expecting to be caught up tomorrow..</p> </description> <pubDate>Fri, 5 Aug 2022 19:13:16 +0000</pubDate> <link>https://status.sovrn.com/incident/cl6guhcuz1797jqlg0by9h67i</link> <guid>https://status.sovrn.com/incident/cl6guhcuz1797jqlg0by9h67i</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>16:01:01</var> GMT+0</small><br><strong>Investigating</strong> - We're experiencing a delay in data reporting, starting at July 14th at hour 21 UTC, and are actively working to resolve the problem..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:49:41</var> GMT+0</small><br><strong>Identified</strong> - We have identified the problem and are currently processing the delayed hours. If you receive a Daily Ad Performance for Advertising data from Meridian, we will be re-sending those emails once all delayed hours are processed. The email that went out earlier today was missing some hours of data. We will update again once all delayed hours have been processed..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>03:46:31</var> GMT+0</small><br><strong>Resolved</strong> - All delayed data should be processed and current..</p> </description> <pubDate>Fri, 15 Jul 2022 16:01:01 +0000</pubDate> <link>https://status.sovrn.com/incident/cl5mnd8gh81161m2n8wm7o5l34</link> <guid>https://status.sovrn.com/incident/cl5mnd8gh81161m2n8wm7o5l34</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>15:17:22</var> GMT+0</small><br><strong>Resolved</strong> - This issues is now resolved. All data requested via the Transaction API and downloadable reports in the Sovrn //Commerce Beta Platform is now caught up. .</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>21:26:57</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating an issue with the //Commerce analytics dashboard, downloadable reports in the Sovrn //Commerce Beta Platform and the Transaction API, where Click and Custom Tracking (CUID) data may not be available for the dates July 6 and July 7. There is no impact to your affiliate links or earnings and we will continue to post updates as they are available. Thank you for your patience!.</p> </description> <pubDate>Fri, 8 Jul 2022 21:26:57 +0000</pubDate> <link>https://status.sovrn.com/incident/cl5cyxerw609177zo5ta5lgg99</link> <guid>https://status.sovrn.com/incident/cl5cyxerw609177zo5ta5lgg99</guid> </item> <item> <title>Downloadable Reports via the Sovrn //Commerce Beta Platform</title> <description> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue with downloadable reports in the Sovrn Commerce Beta Platform, where downloaded reports are appearing blank. We will continue to post updates as they are available. Thank you for your patience!.</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>14:35:43</var> GMT+0</small><br><strong>Resolved</strong> - This issues is now resolved. All reports requested from the Sovrn //Commerce Beta Platform now have all requested data. .</p> </description> <pubDate>Thu, 7 Jul 2022 17:30:00 +0000</pubDate> <link>https://status.sovrn.com/incident/cl5bbkin9755898ondaxmmxped</link> <guid>https://status.sovrn.com/incident/cl5bbkin9755898ondaxmmxped</guid> </item> <item> <title>New Logins to the Sovrn Platform are failing.</title> <description> <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>20:33:04</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a fix to allow access into the Sovrn Platform. However, some newer features are still inaccessible until our third-party service has resolved their outage. The latest update from the third-party is that they have identified the problem and are currently in the process of resolving the issue. Some of their services are starting to become healthy again, but some portions of their service are still impacted..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>03:30:08</var> GMT+0</small><br><strong>Resolved</strong> - The outage has been resolved with our third-party service. All features should be functioning again..</p> <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>16:52:21</var> GMT+0</small><br><strong>Identified</strong> - We have identified a third-party service used by the Sovrn Platform is currently experiencing a major outage, which is causing logins to the Sovrn Platform to fail. We will update as soon as we know more from the third-party service..</p> </description> <pubDate>Tue, 5 Jul 2022 16:52:21 +0000</pubDate> <link>https://status.sovrn.com/incident/cl58esqmp366711ulkxvm05qhl</link> <guid>https://status.sovrn.com/incident/cl58esqmp366711ulkxvm05qhl</guid> </item> <item> <title>Data discrepancies in the Sovrn Platform for May 31</title> <description> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>15:52:39</var> GMT+0</small><br><strong>Resolved</strong> - The data for May 31 has been re-processed and is correct..</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>15:09:36</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing some data discrepancies in the Sovrn Platform for May 31. Please refer to Meridian for more accurate information while we work through these issues. Thank you for your patience..</p> </description> <pubDate>Wed, 1 Jun 2022 15:09:36 +0000</pubDate> <link>https://status.sovrn.com/incident/cl3vq5m582622tnlk18g3jy2g</link> <guid>https://status.sovrn.com/incident/cl3vq5m582622tnlk18g3jy2g</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>14:57:16</var> GMT+0</small><br><strong>Investigating</strong> - We're experiencing a delay in data reporting, and are actively working to resolve the problem. During this time, you may also notice intermittent issues with graphs and charts in the Sovrn Platform..</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>15:08:11</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>20:34:39</var> GMT+0</small><br><strong>Resolved</strong> - Our database cluster is back healthy again and we have caught up on processing all data into the Sovrn Platform..</p> </description> <pubDate>Sat, 21 May 2022 14:57:16 +0000</pubDate> <link>https://status.sovrn.com/incident/cl3fzve2y366097v2oj5ecp1a0g</link> <guid>https://status.sovrn.com/incident/cl3fzve2y366097v2oj5ecp1a0g</guid> </item> <item> <title>Sovrn Platform Maintenance</title> <description> <p><small>Feb <var data-var='date'> 22</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - We have planned maintenance scheduled for 2/22 from 3PM-5PM MST. The Sovrn Platform will be unavailable during the maintenance period..</p> </description> <pubDate>Tue, 22 Feb 2022 22:00:00 +0000</pubDate> <link>https://status.sovrn.com/maintenance/ckzrbx8zu622999daog2lb70oc8</link> <guid>https://status.sovrn.com/maintenance/ckzrbx8zu622999daog2lb70oc8</guid> </item> <item> <title>Sovrn Platform Maintenance</title> <description> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>22:02:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently undergoing planned maintenance at 3PM today. The Sovrn Platform will be unavailable during the maintenance period..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>22:49:12</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> </description> <pubDate>Tue, 15 Feb 2022 22:02:00 +0000</pubDate> <link>https://status.sovrn.com/maintenance/ckzooa2xb368268ebn2nq1zsptg</link> <guid>https://status.sovrn.com/maintenance/ckzooa2xb368268ebn2nq1zsptg</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>23:18:25</var> GMT+0</small><br><strong>Resolved</strong> - Data processing has caught up and is current..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>17:58:12</var> GMT+0</small><br><strong>Investigating</strong> - We're experiencing a delay in data reporting, and are actively working to resolve the problem..</p> </description> <pubDate>Thu, 27 Jan 2022 17:58:12 +0000</pubDate> <link>https://status.sovrn.com/incident/ckyxa4yxb198107d7oc3i0ytt8b</link> <guid>https://status.sovrn.com/incident/ckyxa4yxb198107d7oc3i0ytt8b</guid> </item> <item> <title>Login to the Platform is slow</title> <description> <p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>14:52:59</var> GMT+0</small><br><strong>Identified</strong> - Logging in to Sovrn Platform, Meridian and Commerce are slow. Login does succeed eventually and anyone already logged in is able to continue using the service..</p> <p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>15:36:33</var> GMT+0</small><br><strong>Resolved</strong> - We implemented a fix and Logging in is functioning normally again..</p> </description> <pubDate>Thu, 20 Jan 2022 14:52:59 +0000</pubDate> <link>https://status.sovrn.com/incident/ckyn3ft72980497d9n3hvyfrkfp</link> <guid>https://status.sovrn.com/incident/ckyn3ft72980497d9n3hvyfrkfp</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>16:37:53</var> GMT+0</small><br><strong>Identified</strong> - We're experiencing a delay in data reporting. We have identified the problem and are currently catching up on processing data for the Sovrn Platform..</p> <p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>15:54:04</var> GMT+0</small><br><strong>Resolved</strong> - Data processing has caught up and is current..</p> </description> <pubDate>Wed, 22 Dec 2021 16:37:53 +0000</pubDate> <link>https://status.sovrn.com/incident/ckxhrf0z815217un31xub86t3</link> <guid>https://status.sovrn.com/incident/ckxhrf0z815217un31xub86t3</guid> </item> <item> <title>Meridian Connectivity Issue with Comcast</title> <description> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>22:40:29</var> GMT+0</small><br><strong>Identified</strong> - We have identified the cause and StackPath is showing timeouts are happening on certain IPs from the Comcast network. StackPath is still investigating the root cause of the issue and we will continue to monitor it as well. Feel free to follow along at https://status.stackpath.com/ .</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>23:36:35</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified within the upstream provider network and a fix is being implemented..</p> <p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>04:01:39</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented and StackPath has marked all regions as "Operational". We will continue to monitor for the performance of the connection. .</p> <p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>16:08:25</var> GMT+0</small><br><strong>Resolved</strong> - StackPath/ComCast has been confirmed as stable and Meridian should be fully accessible..</p> </description> <pubDate>Fri, 17 Dec 2021 22:40:29 +0000</pubDate> <link>https://status.sovrn.com/incident/ckxaz63pf20227wn1czso2k8x</link> <guid>https://status.sovrn.com/incident/ckxaz63pf20227wn1czso2k8x</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>21:55:04</var> GMT+0</small><br><strong>Investigating</strong> - We're experiencing a delay in data reporting, and are actively working to resolve the problem. .</p> <p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>17:14:03</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue! Data processing is now current..</p> </description> <pubDate>Tue, 7 Dec 2021 21:55:04 +0000</pubDate> <link>https://status.sovrn.com/incident/ckwwn56ks40685881ocgb6c4mnu</link> <guid>https://status.sovrn.com/incident/ckwwn56ks40685881ocgb6c4mnu</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>15:46:23</var> GMT+0</small><br><strong>Investigating</strong> - We're experiencing a delay in data reporting, and are actively working to resolve the problem..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>15:47:25</var> GMT+0</small><br><strong>Identified</strong> - Data starting from October 27 at 5AM UTC is delayed. We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>20:25:22</var> GMT+0</small><br><strong>Monitoring</strong> - We have fixed the problem and are currently working on catching up the delayed hours..</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>01:48:56</var> GMT+0</small><br><strong>Resolved</strong> - Data processing has caught up and is available..</p> </description> <pubDate>Wed, 27 Oct 2021 15:46:23 +0000</pubDate> <link>https://status.sovrn.com/incident/ckv9oxpya40179c4o8zahskmad</link> <guid>https://status.sovrn.com/incident/ckv9oxpya40179c4o8zahskmad</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>20:23:33</var> GMT+0</small><br><strong>Identified</strong> - We're experiencing a delay in data reporting, and are actively working to resolve the problem..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>20:53:36</var> GMT+0</small><br><strong>Resolved</strong> - We have resolved the problem and data reporting should be current..</p> </description> <pubDate>Tue, 28 Sep 2021 20:23:33 +0000</pubDate> <link>https://status.sovrn.com/incident/cku4j27kq426865dio9zj288f1u</link> <guid>https://status.sovrn.com/incident/cku4j27kq426865dio9zj288f1u</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>07:57:00</var> GMT+0</small><br><strong>Identified</strong> - We're experiencing a delay in data reporting, and are actively working to resolve the problem..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved. If you receive daily email reports, they were resent for September 6 and 7..</p> </description> <pubDate>Wed, 8 Sep 2021 07:57:00 +0000</pubDate> <link>https://status.sovrn.com/incident/cktbmm6r5192292qblh7l9n9si5</link> <guid>https://status.sovrn.com/incident/cktbmm6r5192292qblh7l9n9si5</guid> </item> <item> <title>Data Inaccuracies in Meridian Reporting</title> <description> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>19:23:09</var> GMT+0</small><br><strong>Investigating</strong> - We are currently seeing inaccurate data from 6/8 to 6/10. Our teams are actively working on resolving this issue as quickly as possible..</p> <p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>21:58:15</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We have also identified inaccurate data on 6/18 and 6/19..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>21:37:26</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. The data for 6/18 and 6/19 has been corrected..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>15:03:54</var> GMT+0</small><br><strong>Resolved</strong> - Data has been corrected for 6/8 to 610, 6/18, and 6/19. Monthly reporting emails will be sent out shortly..</p> </description> <pubDate>Fri, 18 Jun 2021 19:23:09 +0000</pubDate> <link>https://status.sovrn.com/incident/ckq2q0n981847499hmztn052v17</link> <guid>https://status.sovrn.com/incident/ckq2q0n981847499hmztn052v17</guid> </item> <item> <title>Data Ingestion Issues</title> <description> <p><small>May <var data-var='date'> 17</var>, <var data-var='time'>21:47:39</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> </description> <pubDate>Mon, 17 May 2021 21:47:39 +0000</pubDate> <link>https://status.sovrn.com/incident/ckot52mav38091791ogyrkw31cp</link> <guid>https://status.sovrn.com/incident/ckot52mav38091791ogyrkw31cp</guid> </item> <item> <title>Data Processing Delay</title> <description> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>17:28:00</var> GMT+0</small><br><strong>Investigating</strong> - We are experiencing a delay in data reporting, and are actively working to resolve the problem..</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>17:30:36</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> </description> <pubDate>Thu, 15 Apr 2021 17:28:00 +0000</pubDate> <link>https://status.sovrn.com/incident/cknm0nevt84961d1oiiwjpkem0</link> <guid>https://status.sovrn.com/incident/cknm0nevt84961d1oiiwjpkem0</guid> </item> </channel> </rss>
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